Orlamit Hub - Delivery Information & Policies
Delivery Information
We strive to deliver your orders as quickly and efficiently as possible. Our delivery options are designed to give you flexibility and peace of mind:
- Standard Delivery: Orders are typically delivered within 3-5 business days.
- Made to order Delivery: Orders are typically delivered within 7-10 business days.
- Express Delivery: Available at an extra cost for orders that need to arrive faster (within 1-2 business days).
- Local Pickup: You can pick up your order from our Magboro office (Available for customers nearby Magboro only).
Return Policy
Your satisfaction is important to us. If you're not completely satisfied with your purchase, you may return it under the following conditions:
- Items must be returned within 14 days of delivery.
- Products should be in their original condition and packaging, with tags intact.
- Custom-made or personalized items are not eligible for return unless faulty.
- Shipping costs for returns are the responsibility of the customer unless the item is defective.
- Refunds will be processed within 7 days after the returned item is received and inspected.
Free Shipping
Orlamit Hub offers free shipping on all orders above ₦100,000. This applies to standard delivery across Nigeria. For orders below ₦100,000, shipping rates will be calculated at checkout based on your location.
Other Important Information
- International Shipping: We currently do not offer international shipping. However, we plan to introduce this option in the near future.
- Customer Support: If you have any questions or concerns about your order, please contact our support team at contact page.
FAQs
- Can I cancel or change my order? - Yes, as long as your order hasn't been shipped yet. Contact our support team to modify or cancel your order.
- What payment methods do you accept? - We accept debit/credit cards, bank transfers, and popular mobile payment platforms in Nigeria throug paystack.
- How do I qualify for free shipping? - Orders that total ₦100,000 or more (before shipping fees) qualify for free shipping.
